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Everybody Matters

Business can be the most powerful force for good if it's leaders care about the lives they touch. Every stakeholder in a business matters, especially the people in the workplace. On the Everybody Matters podcast, you’ll hear about what it means to be conscious leaders and have a conscious business. You'll hear from voices of inspirational leadership like Simon Sinek, Amy Cuddy, Raj Sisodia of Conscious Capitalism and many more. You'll also hear stories and insights learned through Barry-Wehmiller and it's CEO Bob Chapman’s transformation to traditional business management to Truly Human Leadership.
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Everybody Matters
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At Barry-Wehmiller, we define success by the way we touch the lives of others. Everybody Matters is a show dedicated to the idea that when organizations care enough to show their people that who they are and what they do matter, they unlock the only business idea with truly unlimited potential. On this podcast, you’ll hear a lot of talk about talk about culture, about leadership, about vision – stories and insights learned through Barry-Wehmiller and CEO Bob Chapman’s transformation to Truly Human Leadership.

Feb 25, 2021

In an economy where choice is abundant and earning attention is a challenge, leaders need to be more intentional than ever before to drive true customer loyalty.

On this episode, Matt Whiat and Barry Kirk of Chapman & Co. Leadership Institute, Barry-Wehmiller’s leadership and culture consulting arm, have an in-depth discussion on trends in customer loyalty.

Barry shares why most companies need to rethink their loyalty approach, how it relates to leadership, why your customer experience can never exceed your employee experience, and why the foundation of loyalty starts with understanding that, "Customers are human beings first."

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