BW CEO Bob Chapman often tells a story about meeting Steve Jones, who was formerly a high school football coach who led his teams to five consecutive state titles from 2013-2017 with an incredible run of 70 consecutive victories, a Wisconsin state record. With those impressive credentials, Bob asked Steve what he taught his players about winning and losing. Steve said they didn’t. He said that they teach them to play their position well for their fellow team members. Do it as an act of respect for their fellow team members.
He said, “When people truly care for one another, it’s amazing how hard they will work for each other.”
To Bob, it begged the question: if you create an environment of unconditional care, wouldn’t the people there want to “play their position well” for their teammates?
Our friend, Shawn Murphy, has written a book about teams, team building and team performance: Work Tribes: The Surprising Secret to Breakthrough Performance, Astonishing Results and Keeping Teams Together. To Shawn, one of the key aspects of an environment of unconditional care is belonging. As he wrote in a guest post on our Truly Human Leadership blog:
"As human beings, we are wired to belong. Some researchers say that belonging is what bonds people together. It’s the bond that is either life-giving or life-depleting... Of course, the reverse is true when you don’t feel a sense of belonging. You protect your thinking. You become hyper-focused on yourself. You limit pro-social behaviors. You close yourself off to relationships. Your potential is limited. Yet, when a leader can help someone feel like they belong to the team, the team benefits. Ultimately the company benefits. Human potential is unleashed. Mediocrity is diminished."
As we often say, everyone wants to know that who they are what what they do matter. That is important for every leader to remember. On this podcast, you'll hear a discussion with Shawn as he talks about Work Tribes and the idea of helping your people feel like they belong.