From senior teams to frontline leaders, how you make decisions matters. To your people, to your business. Whether it's in this current time of crisis -- the COVID-19 or coronavirus pandemic -- or any other time your organization is having difficulty, there are practical tools Truly Human leaders use. On this podcast, Sara Hannah and Matt Whiat of Chapman & Co. Leadership Institute present a deep dive for leaders to help them act with compassion, communicate with clarity and make decisions intentionally.
To get trust, you have to freely give it.
This is a tough concept for many people. It’s the opposite of what we normally think. We think of trust as something to be earned. We’ll trust someone when they give us proof that they can be trusted.
But being a leader often means going against conventional thought and reaching out to give when others would grab.
Trust is going to be essential during the exceptional circumstance the world finds itself in right now. Leaders will have to trust their people and vice versa.
On this Everybody Matters Podcast, Matt Whiat and Sara Hannah of Chapman & Co. Leadership Institute (formerly BW Leadership Institute) had a discussion on the true meaning of trust with Leadership Freak, Dan Rockwell.
In 2008-2009, our businesses faced significant challenges in an economic downturn. It was completely different than the situation companies are facing today, but the moral of the story is how we responded to a time of crisis. We asked ourselves:
How would a caring family respond?
When your culture is that of a caring family, everyone pulls together in a crisis. Culture is who you are on your worst days.
As our CEO, Bob Chapman, says, "Who you are is shown in tough times, not good times."
This episode of the Everybody Matters Podcast tells the story of how we dealt with a time of crisis and came out of it stronger. Hopefully, it can be an inspiration through a time of uncertainty to leaders who are struggling in making their own decisions right now.